Support

How can we help you?

Guides, troubleshooting and a team ready to help — through the Help Center, live chat and Discord.

Getting started

Install ExitLag, choose a game, pick your region and apply your first route.

Troubleshooting

Fix high ping, connection drops, game-not-found or client errors.

Billing & account

Plans, payments, refunds, invoices and managing guests.

Ways to reach us

  • Help Center — searchable articles and step-by-step guides.
  • Live chat — talk to support directly from the site or app.
  • Email — [email protected].
  • Discord — get help from staff and the community.

Join the community

Get help and chat with other players on Discord.

Open Discord

Take your connection
to the next level!

x